Frequently asked questions

How do you recommend hanging the name cutouts?

For hanging, we recommend the use of 3M Command Strips (or velcro hanging strips), and following the instructions on their packaging for “install”. In addition to the strips, we also recommend placing a few small finishing nails into the wall (NOT nailed through the cutout), just under some of the loops in the lettering for the sign to hang from – just for added stability.

Are hanging materials included with the name cutouts?

No hanging materials are included with the name cutouts.

how long does shipping take?

Shipping times will vary based on region. The times outlined below are only for once the order has been shipped - these times do not include processing time.

USA: 3-5 business days

Ontario, Canada: 2-3 business days

Quebec, Manitoba & Saskatchewan: 3-5 business days

Newfoundland: 6-8 business days

All other Canadian Provinces: 5-7 business days

How long is your processing time?

Our current processing time is 2-3 weeks from the order date. If the “Rush Order” shipping upgrade is selected at checkout, the processing time will be approximately 5 business days.